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FAQ

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What am I responsible for?

You will be responsible for any negotiations, attending any in-person events (inspections/walk-throughs, final walk-throughs, closings, etc.) reviewing settlement statements/disbursement authorizations, and jumping in to help resolve issues when necessary. Advise clients on major choices/decisions throughout transaction, ensure TC is up-to-date on any missed information/communication from parties in transaction.

How will you keep me informed?

We tailor the this feature based on what works best for the agent. So before we start working together, we will discuss your preference of communication.

How are your fees paid?

Our fee is due at close of escrow. We send the title company our invoice along with your commission disbursement form and ask them to deduct our fee from your commission.

What happens if a file is cancelled?

If you don’t get paid, neither do we! We will never charge a fee for a cancelled file. We understand this is a part of our industry and only get paid if the escrow closes.

Will you communicate directly with with my clients?

We consider ourselves as part of your team and want to make sure we provide full support to both you and your clients. Direct contact with clients helps us increase efficiency. If you prefer to funnel communications through you please let us know in the notes section when you submit a new contract.

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